Safe and Responsible Gaming

yesbat Responsible Gaming
Your protection is our priority

yesbat believes gaming is for entertainment only. Use our tools to stay in control and enjoy it in a healthy way.

Why is responsible gaming important?

yesbat places the highest importance on every player's wellbeing and peace of mind.

Online gaming is a great source of entertainment — but it should always stay within the bounds of entertainment. yesbat believes that responsible gaming means maintaining conscious control over your time, money, and emotions. Our goal is to ensure that gaming does not affect any of your responsibilities in life.

Millions of people in Bangladesh enjoy online entertainment every day. However, a small number may sometimes become overly addicted to gaming. yesbat is always ready to identify and address this issue.

For those aged 21 and above only. If you have a gaming addiction, contact us immediately.

Core principles of responsible gaming

Gaming is for entertainment only, not a source of income.

Never spend beyond your set budget.

Do not play again to recover money you have lost.

Take regular breaks and spend time with family.

If you sense a problem, seek help right away.

For ages 21 and above

Our protection tools

yesbat offers every player powerful safety features — completely free of charge.

Deposit Limit

Decide in advance how much you will deposit each day, week, or month. Once set, the limit cannot be increased before the specified period, but lowering it takes effect immediately. This limit helps you stay within your budget.

Time-Out Feature

Take a break from gaming for a set period — 24 hours, 48 hours, or 7 days. During the time-out, you will not be able to log in to your account or make deposits. Use this option if you are feeling mental stress.

Self-Exclusion

Use self-exclusion if you want to stay away from gaming for the long term. Our support team can close your account for a set period or permanently. This is completely confidential and secure.

24/7 Support

Our Bengali-speaking support team is with you at any time, day or night. If you have any concerns about gaming, speak directly via live chat. We help without judgment.

Activity Review

View a complete record of your gaming history, deposits, and withdrawals at any time. This information is very useful for understanding your own patterns and making informed decisions.

Age Verification and Protection

yesbat strictly enforces the 21+ age limit. Age verification is mandatory during account registration. We are committed to keeping minors away from gaming.

Warning signs of a problem

If any of the following signs appear, seek help immediately.

Gaming problems typically grow gradually. Identifying them at an early stage makes them much easier to resolve. Watch for the following changes in your own behaviour and speak with our support team if needed.

Remember — asking for help is not weakness, it is courage. yesbat is always by your side.

You are repeatedly returning to play in order to recover money you have lost, and each time you are placing larger bets.

You are hiding your gaming expenses from family or friends, or lying to them about it.

You are spending time gaming while neglecting daily tasks, studies, or professional responsibilities.

When you try to stop gaming, you feel restlessness, irritation, or mental discomfort.

You are borrowing money for gaming or spending funds meant for urgent needs.

You feel low when you are not gaming, and only feel at ease when you are gaming.

Assess yourself

Ask yourself the following questions — answer honestly.

1

Do I spend more money on gaming than my budget allows?

2

Do I spend more time gaming than I intended?

3

Am I honest with my loved ones about my gaming?

4

Do I feel uncomfortable at the thought of stopping gaming?

5

Do I play purely for entertainment, or do I play hoping to earn money?

6

Is gaming causing problems in my relationships with family or in my work?

If one or more questions give you a concerning answer, contact our 24/7 live chat. Getting help is completely confidential.

How to use the protection tools

Keep yourself protected with a few simple steps.

yesbat's responsible gaming tools are easy to access. Activate any protection option from your account settings or get help from our support team.

Log in to your account

Log in to your yesbat account and go to the profile section. There you will find the "Responsible Gaming" or "Safety Settings" option.

Set a deposit limit

Set a deposit limit according to your weekly or monthly budget. The minimum deposit is ৳500 — if you do not want to deposit more than that, set a limit.

Activate time-out

Choose time-out when you need a break. During this period your account will be completely inactive — no gaming or deposits will be possible.

Self-exclude

Contact live chat for a long-term break. Our team will help close your account temporarily or permanently.

Get support

For any issue, speak in Bengali via 24/7 live chat or email [email protected]. We will help you with compassion.

Age limit and minor protection

yesbat strictly ensures that only those aged 21 or above can use the platform. Protecting minors from gaming is our ethical responsibility.

If you know that a minor is using or attempting to use your account, contact us immediately and set a strong password on your account.

Use family filter software to restrict children's access to online gaming sites on your device. This is an effective way to keep your family safe.

For ages 21 and above

Steps to protect your family

Use a strong and unique password for your account.

Make sure to log out from devices used by other family members.

Do not share payment details or login credentials with anyone.

Have an open conversation with your children about online safety.

If you have any concerns, let our 24/7 support team know.

Need help? We are always here for you

Do not fight gaming problems alone. yesbat's Bengali-speaking support team is with you 24 hours a day, 7 days a week — with complete confidentiality.

Common questions about responsible gaming

Answers to questions we are frequently asked.

The minimum age to play at yesbat is 21. Only those aged 21 or above may open an account and play. Age verification is mandatory during account registration, and providing false information may result in account closure.

Log in to your account and set a deposit limit from the Account Settings or Responsible Gaming section. You can set a daily, weekly, or monthly limit. Lowering the limit takes effect immediately, but increasing it requires waiting a specified period. If you have any issues, get help via our live chat.

Yes, self-exclusion will completely close your account for the chosen period. During this time, logging in, depositing, or gaming will not be possible. You can choose a permanent or temporary exclusion. To start the exclusion process, contact our 24/7 live chat.

First, speak directly in Bengali via yesbat's 24/7 live chat or email us at [email protected]. Our trained team will assist you with full confidentiality. It is also very important to talk to family or trusted friends. Do not hesitate to seek help from a mental health professional.

Time-out is a short-term break — typically from 24 hours up to 7 days. It is good for temporary rest. Self-exclusion is a long-term measure — use it if you want to stay away from gaming for several weeks, months, or permanently. In both cases, no promotional emails are sent during the exclusion period.

First, speak with them with empathy and patience — do not judge or blame them. Contact the yesbat support team, who can provide advice based on the situation. If needed, help them self-exclude their account. Encourage them to seek professional mental health support.

No. Gaming is never a reliable source of income — it is purely for entertainment. Every game carries both the chance of winning and losing, and the likelihood of losing increases over the long term. Relying on gaming for a livelihood is extremely risky. Always play with money whose loss will not affect your quality of life.