yesbat Privacy Policy

1. Introduction and Scope

yesbat is a trusted online gaming platform in Bangladesh. We place the highest priority on the privacy and data protection of our users. This privacy policy ("Policy") describes how yesbat collects, uses, discloses, and protects your personal information.

By visiting our website yesbat.lat, registering an account, or using our services, you are accepting the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.

This policy applies to all yesbat services, websites, mobile platforms, and other digital channels. Users must be at least 21 years old — this is a mandatory condition for using our services.

2. Information We Collect

We collect your information in several ways. The information collected falls into two main categories — information you provide directly and information collected automatically.

2.1 Information You Provide Directly

• Full name, date of birth, and National ID (NID) number
• Email address and mobile phone number
• Financial information: bKash, Nagad, Rocket, or Upay account numbers and bank account details
• Password and security question answers (stored in encrypted form)
• Information you provide when contacting our support team
• Documents submitted for identity verification (copies of National ID, passport, or driving license)

2.2 Automatically Collected Information

• IP address and device identification information
• Browser type, operating system, and language settings
• Website browsing history and click patterns
• Session duration and page visit sequence
• Information obtained from cookies and similar tracking technologies
• Transaction history and gaming activity logs

2.3 Information Received from Third Parties

For the purpose of identity verification and fraud prevention, we may receive supplementary information about you from trusted third-party services. This information is always collected in compliance with applicable laws and regulations.

3. How Your Information Is Used

yesbat uses the information collected for the following legitimate purposes. We never use your information in an excessive or unnecessary manner.

4. Cookies and Tracking Technologies

Cookies are small text files stored on your device. yesbat uses various types of cookies that help improve the quality of our services.

4.1 Types of Cookies We Use

• Essential Cookies: These are necessary for the core functionality of the site. They are used to keep login sessions active, remember language settings, and ensure security. These cannot be disabled.
• Functional Cookies: These cookies help remember your preferences and provide a personalized experience.
• Analytics Cookies: These cookies are used to understand how our website is being used and to improve the quality of our services.
• Security Cookies: These cookies work to detect unauthorized access and fraudulent activity.

4.2 Cookie Controls

You can disable or delete most cookies by changing your browser settings. However, disabling essential cookies may cause some of our services to not function properly.

5. Disclosure and Sharing of Information

yesbat never sells your personal information or provides it to third parties for commercial purposes. However, information may be shared in certain specific circumstances:

5.1 Service Provider Partners

We use trusted third-party services for payment processing, identity verification, technology infrastructure, and customer support. Strict confidentiality agreements are in place with these partners, and they may only use your information for specified purposes.

5.2 Legal Requirements

We may be required to disclose information to the relevant authorities to comply with court orders, government directives, or applicable law.

5.3 Anti-Money Laundering

Under Anti-Money Laundering (AML) and Combating the Financing of Terrorism (CFT) laws, we have a legal obligation to report information about any suspicious activity to the relevant authorities.

5.4 Business Restructuring

In the event of a merger, acquisition, or asset transfer, your information may be transferred to the new entity, but you will be notified in advance in such cases.

6. Data Security Measures

We use industry-standard security measures to keep your personal and financial information secure.

• SSL Encryption: All data transmissions are protected by 256-bit SSL encryption, which safeguards your information from third-party access.
• Firewall and IDS: Advanced firewalls and intrusion detection systems protect our infrastructure.
• Two-Factor Verification: An additional layer of verification is maintained for sensitive activities.
• Security Audits: Regular security testing and vulnerability assessments are conducted.
• Employee Training: Our team members are required to follow strict privacy policies and receive regular training.
• Data Minimization: We collect only the information that is necessary and refrain from collecting unnecessary data.

However, no method of transmitting or storing information over the internet is completely secure. If you suspect a security breach, please notify our support team immediately.

7. Your Rights and Controls

As a user of yesbat, you have the following rights over your own personal information:

To exercise any of the above rights, please contact our support team via live chat or write to us at [email protected]. We will verify your request and respond within the specified timeframe.

8. Data Retention Period

We retain your information only for as long as is necessary or legally required.

• Active Account: All information is retained for as long as your account remains active.
• After Account Closure: In accordance with legal and regulatory requirements, information may be retained for a specified period even after an account is closed.
• Financial Transaction Records: Transaction information is retained for an extended period in accordance with financial regulatory rules.
• Banned Accounts: Information from accounts closed due to fraud or policy violations is retained to prevent further misuse.

After the designated retention period, your information is securely deleted or permanently anonymized.

9. Privacy Protection for Minors

All yesbat services are for those aged 21 and above only. We do not intentionally collect any personal information from minors (those under 21 years of age).

We take age verification steps during the registration process. If we learn that information from a minor has been inadvertently collected, we will immediately delete that information and close the associated account.

If parents suspect that their child has registered on our platform, please contact [email protected] immediately.

10. Policy Changes and Updates

yesbat periodically reviews this privacy policy and updates it as needed. If any significant changes are made, we will notify you in the following ways:

• The updated policy will be published on our website and the "Last Updated" date at the top of the page will be changed.
• A notification may be sent to the email address linked to your account.
• An update notification may be displayed at your next login.

Continued use of our services after changes are made will be considered your acceptance of the updated policy. You are advised to review this page regularly.

11. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please do not hesitate to get in touch with us. Our privacy team takes every request seriously.

For further assistance regarding our privacy policy, visit our FAQ page or read the Responsible Gaming section.